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Daycare Update via The Commentator July 21st, 2010 at 18:11

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If This Is True via The Commentator July 15th, 2010 at 19:50

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Taking Vacations Can Make You Money? via Million Dollar Journey July 13th, 2010 at 12:30

image This is an article from our regular real estate columnist Rachelle I’ve been self employed for most of my career. It can be very exciting at times and offers a lot of freedom with your time that conventional employment doesn’t. You must also have an inordinate amount of faith in yourself and what you are doing. Whenever you start a business it takes a long time to get established and during this period you will often be labouring on your own, by yourself, and the only way through is to put one foot in front of the other. Kevin O’Leary for example developed his educational software in his parents’ basement. I’ll bet his mother asked him more than once when he was going to get a real job. Most successful entrepreneurs have similar stories. Leasing Business In my business of...

Efficiency isn’t a Sellable Value Proposition via Instigator Blog July 5th, 2010 at 12:16

image When ranking value propositions to pitch customers, efficiency should be at the bottom of the list. It doesn’t mean enough or have enough real value to inspire purchasing decisions.For starters, efficiency means different things to different people. Who will be more efficient? Is it the person using the software, or are the efficiencies realized by others that get to view data and reports coming out of the application? If the person directly using the software isn’t the one benefitting from that use, there’s a big problem; but this is often the case with B2B products. For example: timesheet software. Employees generally hate inputting timesheets. They have to do all the work but get very little out of it. Bosses like timesheet software. It helps them become more...

Rent This via The Commentator July 3rd, 2010 at 04:31

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Plugging And Plugged via The Commentator June 27th, 2010 at 21:21

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Cheap Unlocked Phones via ongoing by Tim Bray June 25th, 2010 at 20:00

I have an unlocked Nexus One with a pre-release of Android 2.2 “Froyo”, and I have a T-Mobile mobile data plan from Google; I imagine that, like most big companies, we get a pretty good deal on it. As of now, I’m never paying for Internet in a hotel or airport again. You can turn the Nexus One into a WiFi hotspot is a matter of a couple of clicks. It turns out that other Android phones like the Evo and the Droid X offer this capability, but because they’re sold through and locked by the network operator, you have to pay extra for it. Similarly for modern iPhones. For a heavy traveller, the amount you pay extra may well be less than you’re currently paying some combination of hotels and Boingo or equivalent. But if you get an unlocked phone, the network operator would have to...

Indie Android Interview via ongoing by Tim Bray June 23rd, 2010 at 20:00

I was doing “Office Hours” at Google I/O, and this guy walked up with a question and we got to talking. His name is Derek James of Polyclef Software; he comes from a different planet from the one this Web guy has been living in, one where Psychology Ph.D. candidates build actual real businesses, starting part-time, via single-handed mobile-device programming. I did an email interview with him. Numbers Tim: Let’s start by establishing your credentials. I’d say that by most metrics, you’d rank as a successful Android game developer. Care to give us some numbers? Derek: Sure. First of all, I don’t just develop games, though those are generally my more popular apps. In terms of quantity, as of now my apps have over 300,000 combined downloads. As for quality, I have over 10...

WordCamp Vancouver 2010 Wind Up via Vancouver Blog Miss 604 June 14th, 2010 at 19:45

image This weekend we hosted WordCamp Vancouver at the Museum of Vancouver. This is my second time co-organizing a WordCamp and it was a lot of fun to put together. Photo credit: John Bollwitt on Flickr My company builds, develops and designs websites using the WordPress platform and by organizing these events, we have a way to give back to the community. Now although “Camps” in the social media realm usually mean unconferences, the WordCamp model hasn’t usually operated that way. We hosted a structured one-day conference all focused on WordPress operations and development — and it was a blast. My co-organizer, Duane Storey, published the following on his blog: There were a bunch of highlights for me throughout the weekend: 1) A couple of the sponsors came up...

Disclosure re Twitter via ongoing by Tim Bray June 10th, 2010 at 20:00

A while ago, I made a small investment in a Vancouver company called Smallthought Systems, which has now been acquired by Twitter. Thus, I am now the owner of a small number of Twitter shares, and may fairly be suspected of bias when discussing that company. I continue to admire and use Twitter, and also continue to think that it’s a bug when an apparently-fundamental medium for human communications is the product of a single......

Windy via ongoing by Tim Bray June 5th, 2010 at 20:00

Canada has long been a telephone oligopoly: Rogers, Telus, and Bell Canada; Canadians generally feel that prices are high and service only so-so. Now we’ve got a new mobile player, Wind Mobile. I signed up as soon as they got to Vancouver, at least in part for reasons of ideology; competition is a good thing. So far, Wind looks like a good thing too. Mobile network operators make it tough to compare prices, but Wind claims to be quite a bit cheaper. I’ve been paying Rogers through the nose because I got a package with unlimited US roaming, and some add-ons to (somewhat) reduce the data-roaming pain. It turns out I can get a corporate SIM card from Google to ease the in-the-US pain; and then Wind sells unlimited calls to the US for $10/month. This is going to create some...

Play-by-Play: Fixed and Unknown Costs via Craig's Linked List June 2nd, 2010 at 06:23

Unlike the variable costs, some costs are roughly constant regardless of how many customers you have. Paying for these costs is why it’s so important to have high margins and high customer volume; there’s a hurdle to overcome before the business is bottom-line profitable. Legal Legal costs aren’t much fun but they are necessary. I’m estimating roughly $1000 per year in basic legal costs. If I actually get sued then it’s another ball game entirely. The lesson here is “Don’t Get Sued.” Also, there’s roughly another $1000 in one-time legal fees during incorporation. Insurance Liability and business insurance are good safety nets to have; they will hedge against potentially catastrophic losses. I’m estimating $2000 per year...

Forum for Women Entrepreneurs: Ticket Giveaway via Vancouver Blog Miss 604 May 31st, 2010 at 19:10

image The Forum for Women Entrepreneurs is a local social group dedicated to networking, mentorship, and educational programming for women in business. On Thursday June 3rd they will be hosting a special event that will celebrate 14 entrepreneurs in the “e-series” category. What The Entrepreneur Affair (previously known as the graduation event) When June 3, 2010 5:00pm – 7:30pm Where Birks Vancouver Flagship Store (698 West Hastings) The event will feature guest speaker Barbara Ross-Denroche (The Refinery Leadership Partners) and the 14 women entrepreneurs who are being showcased. The list includes Heather Huntingford (Kiss & Makeup), Debbie Collins (Soya Marketing), Traci Costa (Peekaboo Beans Inc.), Deborah Drummond (Metropolitan Aromatherapy) and more. There is a...

Corporations and Emotions via ongoing by Tim Bray May 30th, 2010 at 20:00

Is meaningful or useful to have emotional reactions to business organizations? Right now there’s a lot of that going around; the atmosphere swirling around my employer and That Fruit Company a short commute away in Silicon Valley grows steamy. Which pales compared to the global outpouring of fear and loathing directed at a certain English oil corporation. I’m going to argue (after some personal digressions) that hating on BP is perhaps actively harmful. Personal Digression Recently I tweeted (and I apologize for the coarse language): “Unlike apparently everyone, I’m not pissed at BP. You gonna live on fossil fuel, shit gonna happen. BP drew the short straw.” Which didn’t seem to me that radical a thing to say. It’s far from established that BP is significantly worse (or...

Play-by-Play: Variable Costs and Margins via Craig's Linked List May 31st, 2010 at 06:15

I did the revenue analysis; now it’s time for the expenses. Variable Costs These are expenses that are directly proportional to the number of customers you have. More customers = more variable costs. Hosting For a cloud-based web application, the costs are pretty small. Heroku charges $19 per month, plus variable fees for higher-concurrency. These fees are based on per-second usage, so they scale directly with customers/sales. They’re also very cheap: 5 cents per dyno per hour; a dyno can handle around 10 to 50 customers per second. Given that I’m only expecting 250 non-heavy-duty customers total, the variable costs should be tiny. I’d guess that the app could be hosted for less than $100/month, or $1200 a year. The cost per customer is about $5 per year. Chump...

Play-by-Play: Revenue Model, Indecently Exposed via Craig's Linked List May 29th, 2010 at 06:48

I want to publish some analysis regarding the costs of running this business/application. However, to make any real impact, I have to publish the revenue numbers too. I originally said I wasn’t going to do that, but I think it’s worth doing so now given my next post. That, and Teflon Ted said I’d be uncool if I didn’t. Answers to My Questions Q: How much on ingredients does the bakery spend? Depending on the quality of ingredients anywhere from $1000.00 – $5000.00 per week Q:How much of the overall waste could be eliminated through better planning (via the product we want to build)? I would say that there is always waste, any more than 10% can be very detrimental to a small bakery, especially on a daily basis. I think if done properly and the bakery...

I/O 2010 Words and Faces via ongoing by Tim Bray May 23rd, 2010 at 20:00

I worked like a madman right through I/O 2010 and went straight from there to an internal meeting and from there to my Mom’s 80th-birthday bash, so there hasn’t been much time for reflection. I can’t find a theme to organize my notes by, so what you get is a dozen poorly-sequenced take-aways interspersed with seven faces. The faces are here because I did a bunch of short interviews with strangers and got the idea of pointing my 40mm pancake prime at people straight-on and close-up, and found the results compelling enough to share. I don’t know all the names so I won’t mention any. 1 Moscone West is an immensely nicer place to spend a couple of days than either North or South. Although it’s big, the size gives it a feeling that’s airy not brutal, and it’s full of...

Play-By-Play: Revenue Model via Craig's Linked List May 22nd, 2010 at 23:01

As I mentioned in the last post, almost all of the competitors are one-time purchases. I however am leaning strongly towards a pay-as-you-go model, probably on a monthly basis. This has some major advantages for the customer and for the seller (me): The customer can start using the software without a major outlay of cash. (A startup already has plenty of initial major outlays, especially in equipment-heavy industries like a bakery.) This in turn is good for the seller as it gets customers in the door earlier. The key is to engage the customer as early and as easily as possible. There’s much less risk to the customer. If they do not want to use the software any more, they simply do not pay. All they’ve lost is their current fees, which are bound to be much less than a...

Play-by-Play: The Architecture via Craig's Linked List May 26th, 2010 at 06:07

A pay-as-you-go service goes hand-in-hand with a web-based application; it’s much harder to make a viable one-time-purchase web service or a pay-as-you-go desktop application. This choice of architecture has several benefits of its own: Lower (nearly zero) maintenance for the customer. There’s no software to install and no servers to operate. Easier compatibility concerns for the developer. Modern web development is very consistent across platforms (assuming you choose not to support Internet Explorer 6 or less. Even if you target modern Windows exclusively (and that probably means abandoning the huge XP installed base), desktop software has to contend with a huge number of variables for each local installation. Easier distribution of changes, fixes, and enhancements. This...

Ok. This Is Going Well via The Commentator May 20th, 2010 at 03:45

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Being at I/O via ongoing by Tim Bray May 19th, 2010 at 20:00

The facility, Moscone West, is jam-packed to busting; the organizers slammed on the attendance brakes weeks back, worried about militant fire marshals, breaking the hearts of outsiders and Googlers alike. It’s a nice building, full of light even in a grey California spring. Apple and (formerly) Sun and Oracle have always plastered their branding all over the city for their conferences; Google does none of that, except for a single big Google-Maps-style location marker outside the venue. The crowd is eclectic; more Android fans than any other sub-group, but lots of other kinds of people too. Geeky. Male. All ages. Friendly. Eager to laugh and applaud. Tolerant of slow patches in keynotes. Here’s our Vic Gundotra launching the Day One keynotes. Vic is super-polished; so much so...

BlackBerry Apps: Looking for a Developer via Craig's Linked List May 19th, 2010 at 20:02

A potential client just approached me with an idea for a BlackBerry application. The application itself is pretty simple; the business logic is already vetted and the UI requirements aren’t complicated. However, I’m not familiar with J2ME and BlackBerry development (though I have been doing Java for years). That means my personal learning curve would put a relatively heavy burden on this project. Instead, I’d like to find someone already doing BB development and farm at least some of the work out to them. If you’re interested, please contact me and we’ll start talking about the......

Play-By-Play: Business Analysis Update via Craig's Linked List May 18th, 2010 at 20:23

I just got some responses to my market questions from my domain expert. I’m debating whether to post the raw numbers here. This sort of research is generally considered an important competitive advantage, and thus should be private. On the other hand… I didn’t really do much (besides ask a baker), and so anyone who wants to compete should be able to go out and find similar results. Furthermore: my competitive advantage will be on the implementation side, not the market analysis side. Still, it’s not terribly harmful to withhold publishing these numbers to the general Internet. The only thing I really lose is the credibility boost from showing my analysis process. So, for now, I’ll keep the numbers to myself… but if you’d like to see them...

Enterprise Software Can Be Fun via Instigator Blog May 17th, 2010 at 19:18

image Where does it say that enterprise software has to be boring, complicated and painful to use? Dave Concannon asks a much less rhetorical question in his blog post: Can Game Mechanics make Serious software “sticky”? There are two things I loved about Dave’s post: He talks about being addicted to MUDs. (Who wasn’t right? Hell, I learned to hack away in C/C++ to build features on a MUD I used to love) He expands on the concept of “Braggable Moments” for “serious software”. Dave defines “Braggable Moments” as, “…a shared action which elevates an individual user in status among their peers.” What we often forget within the enterprise is that it’s a collection of individuals. It’s not a mindless hive. If...

Play-by-Play: Getting Customers via Craig's Linked List May 16th, 2010 at 23:05

This is a continuation of my previous post. Conversion Rate Here be dragons. I’ve yet to see anyone come up with reliable predictions or techniques to make a paying customer out of a potential one. In fact, a lot of what I’ve read suggests that you should not even try to estimate or manipulate this figure until you’re already in business and have some existing data to work from. Until you have real numbers, it’s all guesswork. The good news is that the number may be even better than you think. There have been lots of runaway successes in the Internet age. Also, this is where all of the upside comes from once you’ve built the business. Today’s battle plan is to launch the business and then use real-world experience to increase this number. I think...

Play-By-Play: Personal Cost/Benefit Analysis via Craig's Linked List May 16th, 2010 at 23:03

There is an infinite stream of problems to solve. However, finding one that’s worth working on is another matter entirely. Nothing comes for free, so we have to pick and choose what we focus on. Here’s some of the questions that I’ve asked during the course of my investigation. The Ultimate Question: Should I Build This? Q: Is this particular project worth my investment in time, effort, and money? “Ultimate” has two connotations: last and most important. This question fits both of those; not only does it override everything else, but it’s only answerable after you resolve all of the underlying questions. However, it’s easy to lose sight of goals, so it needs to be asked first. This is where we can apply a fringe benefit of being a programmer:...

Play-By-Play: Business Analysis via Craig's Linked List May 13th, 2010 at 15:23

So, we have the problem defined and have estimated that the project is a good one to do — if its profitable. So how successful will it be as a business? Nobody can reliably predict the future, but we can take a shot at it and see what we learn along the way. The Fundamental Equations Profit = Revenue (Income) – Expenses Profit also = ( Margin * Number of Sales ) – Fixed Costs Revenue = (generally) Number of Sales * Sales Price Margin = Sales Price – Cost Cost = What you make of it Sales Price < Min( Value to the customer, Price of competitors with same value) Number of Sales = Number of potential customers * Conversion Rate So let’s try to fill in some of these numbers. Number of Potential Customers The target audience for the immediate problem is...

Play-By-Play: The Problem via Craig's Linked List May 8th, 2010 at 19:21

Pretty much all software is intended to solve a problem of some sort. The “problem” simply be “I want to be entertained”, but for “business” software it’s usually more specific. Ideally it’s tied to a profit-generating function. You’ll sometimes hear them referred to as “pain points”, “challenges”, “requirements”, or “opportunities”; they’re all really the same thing. A few weeks ago I was approached by one of my wife’s friends. She’s opening a bakery here in Calgary and asked if I would be interested in creating some software for her. We met, discussed her needs, and I got a bit of understanding about her industry. From this I derived the major problem that...

Play-By-Play: Building an Application via Craig's Linked List May 7th, 2010 at 05:20

In addition to my “day job” as a software development consultant, I’m also evolving into a software entrepreneur. I want to sell products and not just my time. Over the past few years I’ve seen a lot of people accomplish the same dream (most famously the inspiring guys at 37signals). I’m going to try my hand at the same. In concert with this, I’m going to document my development process, tasks, and ideas. I’m doing this for several reasons: To potentially inspire and instruct others to do likewise. To perhaps get some feedback from the development community. To document my processes for my own reference, benefit, and reflection. To build my cred by illustrating my thoughts and capabilities. (Better to show than simply to claim.) I hope to...

Bombardier Running Scared With Scare Tactics via The Commentator May 4th, 2010 at 16:29

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